Privacy Policy, Terms of Use, and Risk Disclosure

1. Privacy Policy

1.1 Introduction

Welcome to the privacy policy of Goda Online Services Pvt Ltd (“we,” “us,” or “our”). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1.2 Information We Collect

• Personal Information: Name, email address, phone number, address, and other contact details.
• Payment Information: Credit/debit card details, bank account information, and other payment-related data.
• Device and Usage Information: IP address, browser type, operating system, device identifiers, and usage data.
• Cookies and Tracking Technologies: Data collected via cookies and similar tools.

1.3 How We Collect Information

• Direct Input: Registration, orders, forms.
• Automated Means: Cookies, logs, analytics.
• Third Parties: Service providers and partners.

1.4 Purpose of Data Collection

• Service delivery and improvement
• Order processing and confirmations
• Customer communication
• Support and troubleshooting
• Marketing (with consent)
• Legal compliance

1.5 How We Use and Share Information

• Service Providers: Platform operations support
• Legal Authorities: When required by law
• Business Transfers: Mergers or acquisitions
• Rewards Ecosystem: Anonymized data sharing for coin issuance & redemption

We do not sell your personal data without consent.

1.6 Data Security

We use industry-standard measures to protect your data.

1.7 Data Retention

Data is retained only as necessary and as required by law.

1.8 User Rights

• Access and update your data
• Request deletion
• Withdraw consent
• Object to processing

1.9 Children’s Privacy

Services are restricted to users aged 18+.

1.10 Third-Party Links

We are not responsible for external websites.

1.11 Changes to Policy

Updates will be posted on this page.

1.12 Contact Us

Goda Online Services Pvt Ltd
1st Floor, Kunnath, Kachappally Road, Vyttila, Kochi 682019
admin@mygoda.com

2. Terms and Conditions

2.1 Acceptance

Using our services means you agree to these terms.

2.2 Account Registration

You must provide accurate details and protect your credentials.

2.3 Use of Services

You agree to comply with applicable laws.

2.4 Prohibited Activities

• Illegal usage
• Unauthorized access attempts
• Service disruption

2.5 Intellectual Property

All content belongs to Goda.

2.6 Termination

Accounts may be suspended for violations.

2.7 Liability

We are not liable for indirect damages.

3. Goda Rewards & Loyalty Program Terms

3.1 Overview

Goda Coins are loyalty rewards with no monetary value and are not legal tender.

3.2 Eligibility

Only users aged 18+ with KYC verification can participate.

3.3 Security & Fair Play

• Fraud Protection: Beware of impersonators
• Non-Transferability: Coins cannot be traded

3.4 Compliance

• Not regulated like financial instruments
• Suspicious activity may be reported

3.5 Data Usage

• Improves rewards experience
• Enables personalized offers

3.6 Redemption

• Voucher-only rewards
• No cash withdrawal
• Violations = forfeiture

4. Conclusion

By using our services, you accept all policies and risks. Use the platform responsibly.